Shipping Policy

Domestic Orders (US)

Standard Shipping
THE RELUXE offers FREE priority shipping for all orders over $500 via USPS for standard US domestic shipments. Orders under $500 will be subject to a $25 shipping fee. Standard shipping includes insurance, signature confirmation, and high-quality packaging.
  • Handling Time: All orders are handled within 2-5 business days from the receipt of payment, excluding weekends and holidays.
  • Transit Time: Once your order has left or facility, the transit time is approximately 2 to 7 business days. Delivery times are based on business days (Mon-Fri except for holidays). THE RELUXE is not responsible for shipping courier delays.

 

Canada Orders (CA)

Standard Shipping
THE RELUXE offers FREE shipping for all orders over $500 via USPS for standard Canadian shipments. Orders under $500 will be subject to a $35 shipping fee. Standard shipping includes insurance, signature confirmation, and high-quality packaging.
  • Handling Time: All orders are handled within 2-5 business days from the receipt of payment, excluding weekends and holidays.
  • Transit Time: Once your order has left or facility, the transit time is approximately 3 to 8 business days. Delivery times are based on business days (Mon-Fri except for holidays). THE RELUXE is not responsible for shipping courier delays.

International Orders

Standard Shipping
THE RELUXE offers international shipping at a flat rate of $70.
Standard shipping includes insurance, signature confirmation, and high-quality packaging.
  • Handling Time: All orders are handled within 2-5 business days from the receipt of payment, excluding weekends and holidays.
  • Transit Time: Once your order has left or facility, the transit time is approximately 3 to 8 business days. Delivery times are based on business days (Mon-Fri except for holidays). THE RELUXE is not responsible for shipping courier delays.



Custom duties and taxes
All items shipped internationally may be subject to local import duties or custom fees. The Reluxe provides the selected carrier (FedEx, DHL or UPS) with all required shipping information upon dispatch, and any additional duties or taxes will be calculated by the courier and payment will be taken at time of delivery.

The Reluxe is not liable for delays in orders occurring due to external factors, such as custom clearance issues at destination. Items made of exotic materials cannot be shipped outside the US. All shipments are tracked and insured.