Authenticity

Authenticity Guaranteed

At The Reluxe, we value your trust. The luxury industry is plagued with counterfeit goods, so it is essential to us that we contribute to stopping the ever-burgeoning sales of counterfeit luxury items. The Reluxe is commited to the battle of preserving the authenticity and high-quality of luxury goods.

Our in-house experts do thorough examinations of each item we sell, to ensure its authenticity. The same process applies to each and every item, from handbags, to wallets, to scarves, and more. Every piece undergoes this necessary authentication process where our experts inspect things like quality in materials, stamping, stitching, hardware, serial codes and craftsmanship in general. 

This authentication process is then followed by a detailed examination of the product's origin and condition, where we can determine any kind of damage, repairs or odours. Through these steps we ensure that every product sold at The Reluxe meets our high quality standards. 
We offer a lifetime authenticity guarantee should any item we sell prove to be inauthentic.
Additionally, specific high-value items will go through a secondary authentication process by our third-party provider: Entrupy. 
 

About Entrupy

Entrupy uses artificial intelligence and machine learning algorithms to authenticate select luxury branded handbags and accessories. Entrupy reviews microscopic images of logos, leathers, hardware, and materials via the Entrupy device and app where the algorithms will score the item as either authentic or unverified based on the images submitted.

To learn more about Entrupy's industry-leading technology, click here.